Alienation Design

Compertum business consultants deliver business improvement and management consultancy throughout the UK to the private and public sectors. They assist business managers to implement improved business processes that result in increased efficiencies, enhanced customer service levels and, where appropriate, increased sales and profit.

Like many companies, Compertum first entered the world of the web with a simple brochure site. With no integration to their business processes and no ability to update information, the site was quickly left behind as their business moved forward.

Alienation came to the rescue with a solution that combined a well designed site, a simple yet powerful content management system, an online diary (accessed by staff and clients), an improved email system and our e-marketing solution - Alienation Emu.

The new site has delivered an impressive set of results. By updating and integrating the new design into all their marketing material, Compertum were able to increase their consulting rate for all new clients.

Since launch, the number of site visitors has increased substantially with a large and important increase in downloads and sign-ups to their Newsletter.

Alienation Appoint enables Compertum to view and update all staff diaries from anywhere in the world at any time. Internal communication is achieved by the Appoint system - saving on mobile phone costs. Appoint also doubles as their client monitoring system. Active clients can log in to a secure area to see how their project is progressing. Their clients love the personal touch and repeat business is increasing.

Without a doubt, the biggest improvement is the ease with which Compertum can update the web site. Information is now under Compertum's full control and is constantly updated to reflect changes within the business.

From the moment the new site was launched, it has delivered real results - more visitors, more enquiries, new business, repeat business, cost savings and enhanced communication. In other words, it has delivered precisely what they offer to their own clients - increased efficiencies, enhanced customer service levels and increased sales and profit.